Returns & Exchanges
At ColourYourEyes.com, we want you to love your new look; if you are not completely satisfied, we offer a 30-day return policy for unopened and unused products. Due to hygiene standards, we can only accept returns on items that remain in their original, sealed packaging.
Return Process
- 1.Initiate Your Request
Contact our support team via email with your order number and the reason for your return to receive an authorization code.
- 2.Prepare the Package
Securely pack the unopened eye products in their original box to ensure they are protected from damage during transit.
- 3.Ship the Items
Affix the provided return label to your package and drop it off at any authorized courier location or post office.
- 4.Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.